For lawyers, social media and Internet communications can be wonderful (getting hired), horrible (receiving a negative online review) or interminable (awaiting a response from a government agency). It's all part of a day's work.
However, social media communications can be much more difficult for clients. Negative posts by an opponent can turn a basic business dispute into a reputational risk. An employment or family law matter may be far more difficult to resolve if old wounds are reopened online. The client's post might even undermine the entire deal or case.
Click here to read this month’s article explains how attorneys can stay on the right side of the Rules of Professional Conduct while managing client social media practices during disputes.